Articles
Social Media Analytics Red Flags: Key Issues You Should Never Ignore
Just like dark clouds on the horizon hint at rainy or even stormy weather, there are specific warning signs in social media analysis that imply the following for brands: “Something unpleasant has happened” or “Something terrible is going to happen.”
Articles
The Generational Gap in Business Emails: What Every Professional Needs to Know
The reason is simple yet critical to understand. It’s an enormous divide between two generations (in our case, these were a “Zoomer,” aka Gen Z client, and a “Baby Boomer” in colloquial terms), having particular “tastes” in email communication with companies.