Here are the most common Instagram posting errors and how to fix them.
1. API Request Limit Reached
- Error: (#32) Page request limit reached
- Reason: The profile has exceeded the API request limit based on the number of daily active users (DAP).
- Solution: You need to wait until the limit resets. Instagram/Facebook will automatically unblock the profile after refreshing the usage window.
2. Invalid image aspect ratio
- Error: The aspect ratio is not supported. (code 36003)
- Reason: The image has an unsupported aspect ratio.
- Solution: Instagram supports aspect ratios from 4:5 to 1.91:1. Crop the image and try posting again.
3. Unexpected error
- Error: An unexpected error has occurred. (code 2)
- Reason: Internal service error.
- Solution: Wait a while and try publishing content again.
4. Invalid access token
- Error: Access token is invalidated. (code 190)
- Reason: The user changed their Facebook password or the session was terminated for security reasons.
- Solution:
- Go to your Onlypult account
- Reconnect by logging into Facebook.
5. Unsupported image format
- Error: Image format is not supported. (code 36001)
- Reason: The image resolution is too high.
- Solution: Instagram supports a maximum of 1920x1080 pixels. Please reduce the image and try again.
6. Critical Error (Anti-Spam)
- Error: Fatal (code -1)
- Reason: The post triggered Instagram’s anti-spam filters.
- Solution: Edit the post - edit the text, change the image and try again. Instagram is not disclosing details on purpose.
7. Missing Permissions
- Error: Application does not have permission for this action. (code 10)
- Reason: The Instagram profile or Facebook page is not linked correctly, or you do not have admin rights.
- Solution:
- Make sure you have the admin role on the Facebook page.
- Go to your Onlypult account
- Reconnect your account
8. Invalid or private username
- Error: Invalid user ID. (code 110)
- Reason: The tagged user is either a private account or has an error in their username.
- Solution: Check if you have entered the username correctly in the post.
9. Account is restricted
- Error: User access is restricted. (code 25)
- Reason: The Instagram account has been blocked or restricted for violating the rules.
- Solution: Log in to your account through the Instagram app and follow the on-screen instructions to restore.
10. Media file is not ready
- Error: Media ID not available. (code 9007)
- Reason: The video or image has not yet been processed by Instagram for publication.
- Solution: The system will try again automatically. If the error persists, check the file: it may have inappropriate parameters (resolution, bitrate, format). Make sure the media meets Instagram technical requirements.
11. Post limit exceeded
- Error: Maximum number of posts reached. (code 9)
- Reason: The API can publish a maximum of 25 posts in 24 hours.
- Solution: Wait until the limit is reset before publishing again.
12. Application activity blocked
- Error: Application request limit reached. (code 4)
- Reason: The actions were considered spam.
- Solution: If you believe there was a mistake, please contact Instagram directly to unblock.